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FREQUENTLY ASKED QUESTIONS

  • WEATHER: Each boat is unique. The S.S. Dragonfly and S.S. Borealis which tour out of Houghton/Hancock are both prepared with means of escaping shifting weather. Miss Fanny, touring out of Copper Harbor does not have coverage from weather shifts. Cancellations due to weather are decided by the Captain. 
     

  • THE CAPTAIN: With over 18-years of experience, on a wide variety of ships Dominic Snell can answer any questions about the surrounding area while giving guests the best views. Coast Guard Certified Master of 100 Tons. 
     

  • PARKING: Available in front of 100 Navy Street or Porvoo Park for the Hancock dock. There is no dock available on the Houghton side, please head to Hancock. Park at the Lake Fanny Hooe resort for Copper Harbor tours. The Tour starts about 500 feet from the Bar & Grill, "The Lake Effect".
     

  • RESTROOMS: Public restrooms are available at Porvoo Park near the Hancock dock. Lake Fanny Hooe has public restrooms available at the camp ground.
     

  • PETS: Well behaved pets are welcome, but must stay off of seats and other passengers. There's no additional fee for bringing a pet. 
     

  • DOCKS: The Hancock dock is located at 100 Navy Street, next to the Ramada Inn & M&M Powersports. The Copper Harbor dock is located at 505 2nd St in Copper Harbor. Be careful with GPS! It may try to take you to Mohawk, MI. To ensure guests don't get lost we recommend putting in "Lake Fanny Hooe Resort and Campground" into your GPS or clicking on the directions button available on our map below. 
     

  • BOOKING: The S.S. Dragonfly is available to book 72-hours in advanced online, or call a minimum of 4 hours prior to tour to book. Miss Fanny is available for booking 2-hours in advance.
     

  • CANCELLATIONS: Cancellations are at the sole discretion of the Captain. Full refunds are available for any cancellations due to weather, scheduling, emergency. The Captain will contact you prior to the cruise to provide updates on the status of the ride. 

GENERAL CANCELLATION POLICY

Cancellations for ANY reason submitted in writing via email within 72-hours (3 days) prior to ride are available for a full refund. Cancellations made after 72-hours prior to tour will not receive a refund, as seating is very limited and filling empty seats is highly unlikely. Individuals who no-show or are late for departure are not eligible for refunds. 

 

We appreciate your understanding and look forward to sharing the adventure with you!

CONTACT US

If you would like to find out more about our public or private tours, please use the form below. We will get back to you as soon as possible. 

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©2021 by Copper Country Boat Tours LLC

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